Privacy policy

Last updated May 25, 2022

This Privacy Policy applies to: (i) use of the Bit Insight owned and operated Websites (bit-insight.org); (ii) our marketing activities including, registrations as research participant, emails etc.; and (iii) any other product or activity that links to, or otherwise references, this privacy policy.

Collected information

When using or interacting with Bit Insight, we may collect or receive the following types of information (collectively, “Information”).

  1. “Personal Information” such as name, email, contact details or any other personal content that you provide to us whether through a form or field on our website or any other communication (e.g. email, phone, post etc.).
  2. “Research related information” - any data (answers) provided as a part of a research questionnaire.
  3. “Technical Information” such as browser type, operating system, device type, IP address and other similar technical information typically received from a browser or device automatically when visiting or interacting with our website.
  4. “Usage Information” such as the pages you visited on our website, where you clicked, and other similar information related to how you have used our website. It may also include information related to whether you receive, opened or clicked on any links in an email sent to you.

The Methods of Collection

Depending on the type of Information, we may collect or receive Information in the following ways:

  1. When you voluntarily share Information with us. For example, when you register for / fill one of our research, request that we contact you through our online forms etc.
  2. Through use of web analytics. These technologies help us to analyze how our website is used.

The Purposes

We use Information for the following purposes:

  1. To process your inquiries, respond to your requests and evaluate your application to research, or evaluate research results.
  2. In our legitimate interest to prevent fraud or harm to us, and ensure the security of our network and services.
  3. Where it is necessary for Bit Insight to comply with its legal obligations and to exercise and enforce its legal rights.
  4. We may use certain third-party marketing and advertising networks to help us market our products on third party websites.

Who We Share Information With

In order to conduct our business, we may share Information with various third parties, such as:

  1. Our parent company or subsidiary companies.
  2. Third parties that help us operate (e.g. hosting company, email distribution service providers and other similar service providers). These companies are authorised to use your personal information only as necessary to provide these services to us.
  3. When required by law, such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests by public authorities, including to meet national security or law enforcement requirements;
  4. Legal authorities, consultants, advisors or service providers when required.
  5. Third-party marketing and advertising networks to help us market our products on third party websites.
  6. Without derogating from the foregoing, Bit Insight may publish general aggregate and unidentifiable information (e.g. statistical information).
  7. Our clients, when information is part of the research results or for purposes of selecting the right research participants. This is solely for research purposes, we don't give the information to our clients for promotional purposes.

Information Storage and Retention

We may store Information on our own servers as well as those operated by third party data hosting providers. We will only retain your Personal Information for as long as necessary to pursue the purpose of the collection. We may also retain your Personal Information for such time needed to pursue our legitimate business interests, in connection with any legal claims and compliance with legal obligations.

Contacting Us

If you have any questions or concerns about this Website Privacy Policy, the information we collect, the practices of Bit Insight, please contact us by sending an email to: hello@bit-insight.org